Customer Service
Shipping & Delivery:
All U.S. Orders Are Shipped USPS. $6.99 shipping rate for all lower 48 states, Alaska & Hawaii are excluded from this rate and may costs a few dollars more.
Privacy & Security:
Never share any of your personal information unless you are placing an order through TahitiBikinis.com. We use secure settings and never share any of our customers personal info. We verify your information will not be shared when using a Credit Card. Debit Card, or Paypal account.
Returns & Replacements:
Florida law prohibits us from taking back swimwear due to hygienic reasons. This means all swimwear sales are final. This does not mean we do not stand behind our products. We take great pride in being able to provide you with the best quality and fit, and if a piece you have ordered is defective you will be given a return authorization number. To obtain an authorization number, you must email us at sales@tahitibikinis.com and receive one. Unauthorized returns will not be accepted and will be returned to the customer at their expense. Defective merchandise must be returned within 30 days of receipt of the item for repair, account credit or exchange only. Returned packages must be insured, as we cannot issue credit or replacements for items not received. Please include a packing slip stating the authorization number reason for return and item(s) size and color. Restocking fees may be applicable. No returns will be authorized for special orders, custom orders, discontinued styles or sale items. Return authorizations expire 30 days from the issue date. We have an enthusiastic sales staff to help you with any questions you may have. Feel free to email us at sales@tahitibikinis.com with any questions you may have.
Ordering:
Ordering with us is simple, safe and fast! Orders placed after 2pm will be processed the following business day. Holidays and weekends may delay your order from being processed until the following business day. All sales are final.
Payment, Pricing & Promotions:
Payment methods we accept are all major credit cards, debit cards, and Paypal. Paypal payments are most recommended due to the fast and easy payment setup for our customers. Pricing may very on each item, sales may vary as well as promotions for each item.
Viewing Orders:
Can be easy when you sign up with a login account on TahitiBikinis.com. Having an account allows you to view orders, and keep record of items you have purchased in the past.